Returns

Return Policy Overview

We accept returns of unworn items purchased from our online store within a set period after delivery. Merchandise must be in original condition and unused. Items that show wear or have been worn cannot be returned. Certain sale or clearance items may be marked as final and therefore are not eligible for return.

To begin a return, visit footwearqueen.com and follow the instructions to obtain a return authorization. Do not return items through other carriers or without proper authorization, as packages sent without approval may be returned to you.

How to Return

Start your return online at footwearqueen.com. Once authorized, you will be able to generate the necessary return information. Follow the steps provided there to prepare your package for return.

Manufacturer Defect Coverage

We guarantee against defects in workmanship or materials on products purchased directly from our site. If you believe your item arrived with a defect, report it through the return process on footwearqueen.com. Normal wear and tear does not qualify as a defect.

Items Purchased Elsewhere

If your purchase was made through a third-party retailer or another website, returns must be handled with the original seller and are subject to their return procedures and policies.